Policies
Shipping policy
Clear information about orders, shipping, and returns.
Shipping policy
Shipping Policy
At CottonMyth, we work hard to process and ship your order as quickly as possible. Below you'll find everything you need to know about our shipping options and delivery times.
Order Processing
-
Processing Time: 1–3 business days
-
Orders are processed Monday through Friday (excluding holidays).
-
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Options
| Shipping Method | Delivery Time* | Price |
|---|---|---|
| Economy Shipping | 5–8 business days | $5.99 |
| Standard Shipping | 2–5 business days | $9.99 |
*Delivery times begin after your order has been processed.
Estimated Delivery Time
-
Economy Shipping: 6–11 business days total (including processing)
-
Standard Shipping: 3–8 business days total (including processing)
Please note that these are estimated delivery times and may vary due to carrier delays, weather conditions, holidays, or other unforeseen circumstances.
Order Tracking
Once your order ships, you'll receive a tracking number via email. Tracking information may take up to 24–48 hours to become active.
Incorrect Address
Please ensure your shipping address is correct before placing your order. CottonMyth is not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us at our customer support email. We'll gladly work with the shipping carrier to help resolve the issue.
Questions?
If you have any questions regarding shipping or your order, feel free to contact our support team. We're always happy to help!
Still need help?
Our support team is here for order questions, returns, and product help.